Frequently Asked Questions

Everything you need to know about shopping at Hub.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What is Hub's return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.

Do you offer international shipping?

Yes, Hub ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.

Are your products ethically sourced?

At Hub, we are committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.